Privacy Policy

This Privacy Policy describes how we collect, use and process your data, including personal data, in connection with your access to and use of the website

By completing our accommodation reservation forms, job application submission forms, or continuing to use our services, you consent to the use of your personal data in accordance with these policies.

The manager of data processing is the joint-stock company Iločki podrumi d.d., Dr. Franje Tuđmana 72, 32236 Ilok, MBS: 030065083, OIB: 38793818363.

What personal data do we process?

We automatically collect anonymized data from your computer, such as the date and time of access, information about the hardware, software, or Internet browser you use, as well as about the operating system of your computer, the version of the application, and your language settings.

For what purpose are your personal data collected and processed?

Ilok Cellars collects and processes personal data for the purpose of verifying the authenticity of users who access the website

The period in which personal data will be stored

Ilok Cellars store the above-mentioned personal data for a period of six months.

Access and correction of personal data

The user can revise the personal data that he has shared with the website. The user can request and receive from complete information about the personal data that is stored, as well as the correction of the same, by sending an e-mail message to

Deletion of personal data (right to be forgotten)

The customer and user have the right to request deletion of personal data at any time (right to be forgotten). The customer can do this by sending a request to the e-mail and the data will be deleted without delay.

Security measures for the protection of personal data

The collected data is in electronic form and is protected by an SSL certificate that encrypts the data and thus ensures that the communication between the User’s computer and the website takes place using a secure protocol. Ilok Cellars takes data protection seriously and takes various precautionary measures to protect personal data. Unfortunately, no data transmission over the Internet, or any wireless network, can be 100% secure. As a result, although Ilok Cellars implements reasonable data protection measures, it cannot guarantee the protection of any information transferred to or from the website and is not responsible for the actions of any third party that receives such information. Ilok cellars can choose to store personal data with service providers within the EU, and only exceptionally outside the EU. This will only be done if there is a European Commission decision on adequacy for that country and if a guarantee and compliance with binding regulations on the protection of personal data has been agreed upon.

Rules on handling “cookies”

Cookies and other tracking technologies can be used on the website in various ways, for example, to make the website work, for traffic analysis, or for marketing purposes.

A cookie is a small piece of data that a website stores on a visitor’s computer or mobile device. A cookie allows the website to “remember” the visitor’s actions from previous visits.

Most browsers allow the use of cookies, but the user can delete them at any time or prohibit their storage in the browser. The most common reasons for using cookies are identification of visitors, remembering specific user preferences, assistance in entering information that has already been entered during previous visits, and collecting data for analysis and promotional campaigns.

Cookies can be classified as:
Temporary cookies (Session cookies) – are stored on the computer and are automatically deleted after closing the web browser. They allow the website to receive temporary data, such as comments or shopping cart status.
Persistent cookies – remain in your web browser even after closing and usually have an expiration date.
First-party cookies – these come from the website you have visited and can be temporary or permanent. They allow websites to save data that is used when the user visits the website again.
Third-party cookies – there are several external services that store limited cookies for the user (Facebook, Instagram, Google Analytics, and Google Ads).

What options are available to you?

In the settings of browsers such as Internet Explorer, Safari, Firefox, or Chrome, you can specify which cookies you want to accept and which you will reject. The place where you can find the settings depends on the type of your browser. Use the “help” option in your browser to find the settings you need.

If you choose the option that you do not want to accept certain cookies, you may not be able to use certain functions on the website.

Changes to our Privacy Policy

In the event of changes to our Privacy Policy, we will notify you on this page and update the Policy change date below as follows.
This privacy policy was last modified on May 5, 2023.

Contact information

Ilok Cellars will be happy to receive your comments and suggestions regarding this Statement, as well as other remarks. You can contact us at: